Shipping policy


Thank you for shopping with Hover Equipment! We want to ensure a smooth and enjoyable shopping experience for our customers, and part of that experience is our shipping process. Please take a moment to review our shipping policy below.

Processing Time:

  • Orders are typically processed and shipped within 1-3 business days after payment is confirmed.
  • Please note that orders placed on weekends or holidays will be processed on the following business day.
  • We typically ship Mondays and Thursdays.

Shipping Rates:

  • Shipping rates are calculated based on the weight of your order and the destination address.
  • We offer various shipping options, and you can choose your preferred method during the checkout process.

Domestic Shipping (within U.S.A.):

  • We offer standard shipping options for domestic orders.
  • Please note that these timeframes are estimates, and actual delivery times may vary.

International Shipping:

  • We do offer international shipping to select countries.
  • International shipping rates and delivery times vary depending on the destination.
  • Customs duties and taxes may apply, and customers are responsible for any additional fees.

Order Tracking:

  • Once your order has been shipped, you will receive a confirmation email with a tracking number.
  • You can track the status of your order by clicking on the provided tracking link.
  • Any questions regarding your order's shipment progress, please contact the carrier directly. 

Shipping Delays:

  • While we strive to meet the estimated delivery times, unforeseen circumstances such as customs delays or carrier issues may cause delays.
  • We appreciate your patience and understanding in such situations.

Incomplete or Incorrect Addresses:

  • It is the responsibility of the customer to provide accurate shipping information.
  • Please double-check your shipping address before completing your purchase.
  • We are not responsible for orders shipped to incomplete or incorrect addresses provided by the customer.

Lost or Stolen Packages:

  • Hover Equipment is not responsible for lost or stolen packages.
  • If you believe your package is lost or stolen, please contact the carrier directly to initiate an investigation.

Returns and Refunds:

  • Please refer to our Return Policy for information on returns and refunds.

If you have any questions or concerns about our shipping policy, feel free to contact our customer support at howdy@hoverequipment.com. Thank you for choosing Hover Equipment.